Shipping policy

Shipping Policy

Thank you for shopping with 2BigLugs! We strive to get your order to you as quickly and efficiently as possible. Please read our shipping policy below for important information regarding your order.

Processing Time

• Orders are typically processed within 2-5 business days. During peak seasons or promotional events, processing times may be extended.

Shipping Methods

• We only offer standard shipping. Shipping times may vary based on your location.

Shipping Rates

• Shipping rates are calculated at checkout based on the destination. Where the total weight of an order is above 1KG, 1 euro will be added per additional item.

Domestic Shipping

• All domestic orders are posted via An Post.
• Estimated delivery time for standard posting is 3-7 business days.

International Shipping

• We currently offer international shipping to select countries.
• Please note that international orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.

Order Tracking

• Once your order has shipped, you will receive a confirmation email with tracking information.

Issues with Orders

• If you encounter any issues with your order, such as delays or damaged items, please contact our customer service team at help@2biglugs.com within 14 days of receiving your order.

Changes to Shipping Policy

• We reserve the right to update our shipping policy at any time. Changes will be posted on this page.

Thank you for your understanding and support! We appreciate your business and look forward to getting your merch to you!